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LEAN+:
Quality Function Deployment - QFD
Quality Function Deployment or QFD is defined as “a system for translating
consumer requirements into appropriate company requirements at every stage, from
research, through product design and development, to manufacturing,
distribution, installation and marketing, sales and service”. Strategically used
QFD becomes one of the processes leading to the long-term market dominance
through high quality.
QFD considers not only the documented requirements, but explores the undefined
expectations and anticipations of the customer, and drastically improves the
understanding of customer requirements, ”wants” and “needs”. It applies
measurable values to the identified consumer needs and expectations, and
meticulously incorporates them into the products and/or services. As one of the
key Total Quality Management - TQM techniques, QFD relies heavily on the
teamwork. Its activities involve multidisciplinary teams, hence becoming a very
effective tool breaking barriers in interdepartmental cooperation and improving
communication, both internal and external.
CONSULTING PROFILE
Quexx International Ltd. consultants are dedicated to providing you with
exceptional quality services. Extensive experience and expertise of our
consultants offers consulting services which are tailored to suit your needs and
your unique work environment.
QUEXX consultants were trained by Toyota Motor Corporation, a World leader in
Continuous Improvement, Quality Function Deployments and other management
techniques of
Toyota Production System.
We practiced hands-on QFD techniques in various industrial applications.
SCOPE OF SERVICES:
During typical engagement focused on development and implementation of Quality
Function Deployment initiatives we will assist in:
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Setting up research and development (R&D) that will continuously listen to
what customers need and deploy customer requirements into product
specification and production requirements (including those which apply to
quality, supplied product, subcontracted operations, etc.)
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The supplier-customer relationship chain correlating the design features of
the supplier-delivered product with the expectations of the customer.
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Define the interrelationships between critical characteristics, cascading in a
logical flow, from the concept to the manufacturing to the post-manufacturing
stages.
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Designing a “house of quality”, where the “whats” (the expectations of the
customer) meet with “hows” (the particular engineering design features which
satisfy “whats”) in the relationship matrix.
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Integrating the corporate Vision, the Quality Policy and related goals with
QFD.
TRAINING:
We offer tailor-made training suitable for all employees. Our training is
conveniently performed in-house or at the suitable location near your premises.
This approach guarantees minimum disruption to your operations, and the training
is delivered at a fraction of cost when compared to the cost of the same
training performed externally. Our services are delivered at a level tailored to
suit your needs and your unique work environment.
BENEFITS:
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a systematic process focusing business on its customers
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customer needs and expectations are carefully considered, properly defined and
reflected in the final product/service
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requirements are translated into meaningful engineering (or business) terms,
and linked to the related processes and business attributes
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the concept which treats every unit down-stream as a "customer",
and every unit upstream as a “supplier” (both internal or external to the
company) and allows for better understanding of manufacturing/service
processes and their interdependencies
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foundation for effective continuous improvements to the business processes and
the designed-in and processed-in quality of products and services.
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EXCEPTIONAL TERMS
Flexible
structure of compensation allows organizations to direct 20 -
40%
of their planned budgetary expenses towards other urgent business
needs while, at the same time, benefiting from comprehensive services,
assistance and organizational support provided by Quexx.
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FOCUS ON STARTUP COSTS
Quexx business strategy, semi-virtual corporate structure and
flexible
compensation plan are designed to minimize startup costs. Our
extensive professional network offers comprehensive range of services
delivered by competent industry experts who combine proven solutions of the
world-class organizations with the “out-of-the-box” innovativeness and
creativity.
Read
more…
 INTELLECTUAL
PROPERTY (IP) is the key asset of rapidly growing number of
organizations, in particular those focused on research, development and
commercialization of the leading-edge technologies. Intimate knowledge of
the market players and the critical access to the key decision-makers are
the cornerstone of our marketing strategy.
Read more…
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CIS CONTINUOUS
IMPROVEMENT SOFTWARE is a complete management and document control software
system that offers our clients a comprehensive cross platform solution to
manage their complete organization. We can set you up on CIS in less
than 48 hours. You may quit at any time with no obligation or set-up costs.
CIS use is simple with built in help files, more than 100 step-by-step
training videos, 24/7 Help Line and presentations. Read
more...
INTEGRATED CRM+ERP+WEB COMMERCE SOFTWARE
in a single world-class
online business
application which includes
customer relationship
management (CRM),
order fulfillment;
inventory,
accounting
and
finance,
product assembly,
ecommerce,
Web site
management and
employee productivity.
Manage companies with multiple subsidiaries from a single account which
handles different currencies, taxation and reporting requirements - at a
fraction of the cost.
Read
more...
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